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FAQ

How do I order?

Once you have decided on the products you want to purchase, just click on the "Add To Cart" button. "Checkout" and fill in your details and finalize your purchase 

How do I change or cancel my order?

Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or cancelled.

Are my payments secure?

Yes, your payments are 100% secure.

We accept credit card payments through one of the most trusted payment gateways and your information are confidential and are never stored. We make sure our website is secure at all times and we are committed to giving you safe and satisfying shopping experience.

How long does shipping take?

You can expect to receive your orders within 15 to 25 business days once processed. Delivery to the Australia, New Zealand, US and some parts of Asia may slightly be faster while deliveries to most European and Asian countries may take a little longer.

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